Benefits of consolidating call centers

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However, the choice between in-house and MSP isn’t so clear cut.

The COA and resulting business case focus on operating costs related to the amount a client is spending for personnel, technology, and facilities.” The two primary choices are other in-house data centers or going all in on a service provider.A service provider can offer additional energy efficiency gains as they have carefully tuned their environment to maximize savings.Written by Joe Kozlowicz on Wednesday, June 4th 2014 — Categories: Cloud Hosting, Colocation , Hybrid Cloud, Cloud Hosting, Colocation, Data Center Design Whether you’ve been handed a mandate to consolidate your data centers, like many federal government data center managers, or you’re evaluating consolidation as an option for aging or expensive in-house data centers, the process can deliver cost savings and higher efficiency without losing the uptime and power provided by your existing infrastructure.What most data center managers worry about—and rightly so—as they face a consolidation mandate is uptime and cost for cloud or colocation infrastructure.

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